Voice of the Customer Survey
AM Phillip Trucktech
Service and Repair - NPS
IVECO are committed to ensuring you have a seamless customer experience. Including those occasions when your vehicle requires service or repair. To help us accomplish that goal, we would love to hear your feedback about your experience.
Once you have visited your local IVECO dealership for a service or repair, you will receive a customer survey via email or text message. Please look out for this survey, as your feedback is greatly appreciated.
There are a variety of questions in the survey about your experience with the dealership. If you had a positive experience, we would very much appreciate if you could score 10/10 on question number 3: How highly would you recommend us to a colleague or an acquaintance?
A small thank to our valued customers
As a thank you to our valued customers, on your next visit for a service or repair, please speak with our service team and collect your complimentary Customer First 10/10 Water bottle.
